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On invoice and proposal review items, the Work Queue may show an AI suggests chip above the title. It’s Lift AI’s recommendation after reviewing the document — a head start on triage, not a decision.

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The three verdicts

The item’s title is the reason behind the verdict (for example, “Service billed at double-time overtime”).

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It’s a suggestion, not a decision

Seeing AI suggests: Reject does not mean the invoice was rejected. Nothing changes on the invoice until you open it and act. You always make the final call — open the item and approve, reject, partially approve, or request more data in the review panel.
Lift AI suggests; you decide. The chip is there to help you prioritize, not to act on your behalf.

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When there’s no chip

Some items show no chip:
  • Compliance items (expiring certificates, overdue violations) and expiring or expired contracts — there’s no invoice to review, so there’s no verdict.
  • Disputes needing attention — these carry Lift AI’s summary of the vendor’s reply as the title rather than an approve/reject chip.
  • Invoices not yet reviewed by Lift AI — the chip appears once a review has run.

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How the verdict affects urgency

The verdict feeds the item’s severity: a suggested Reject makes the item Critical so it rises to the top, and a suggested Partial approval makes it Warning. See Triage your Work Queue for how ranking works.