When a dispute is going your way, the vendor may send a corrected invoice instead of a credit. The dispute agent can detect that corrected invoice in the vendor’s reply and help you bring it into LiftAI as an adjusted invoice linked to the original.
Upload the adjusted invoice
When the agent detects a corrected invoice PDF attached to a vendor response, it suggests uploading it as an adjusted invoice.
Review the vendor response
Upload it as an adjusted invoice
Use the agent’s upload action. The corrected invoice is created as an adjusted (child) invoice linked to the original invoice — the link is set automatically.
Review the adjusted invoice
An adjusted invoice goes through the normal invoice review flow. From the dispute, the agent offers a Review Adjusted Invoice action that takes you to the child invoice so you can review it like any other.
Adjusted invoices don’t have their own dispute. On the Dispute tab of an adjusted invoice, you’ll see that disputes are managed on the original invoice, with a link back to the parent’s dispute.
Close out the original dispute
After the adjusted invoice is in place, resolve the original dispute as Adjusted Invoice Received, entering the settled amount from the corrected invoice. This records the outcome and any savings on the original dispute. See Resolve a dispute and record savings.
