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LiftAI doesn’t have a self-service profile or settings page where you edit your own details. How you change your name, email, or access depends on what needs to change.

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Change your name

Your name is managed by a group admin in your organization. Ask an admin to update it from the Admin area — they can edit your first and last name on your user record. See Manage users in your organization.

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Change your email address

Your email address is the account you sign in with, and it can’t be changed in the app — a group admin sees it as read-only when editing your user. To change the email on your account, submit a support request and the LiftAI team will help.

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Change your access (role or accounts)

Which properties, accounts, and features you can see is determined by your role and the customer accounts assigned to you. A group admin manages both. If you’re missing access you expect, ask an admin to review your user, or get help.

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Change your password

You can reset your own password without an admin. See Reset your password.
Not sure who your group admin is? Submit a support request and the LiftAI team will point you to the right person.