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Welcome to the LiftAI Help Center. These guides cover how to use the LiftAI platform — from getting started to managing your portfolio, tickets, invoices, disputes, and compliance. They also ground the in-app Lift AI assistant, so you can ask the same questions right inside the app.

Get started

Log in, find your way around, and see what your role can access.

Review an invoice

Open an assigned invoice, work through the review tabs, and decide how to act.

Dispute an invoice charge

Open a dispute with a vendor over an incorrect charge.

Track compliance

Stay on top of certificates and violations across your portfolio.

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Browse by area

  • Getting Started — logging in, navigating LiftAI, roles, and key terms.
  • Portfolio & Properties — your properties, lifts, and performance KPIs.
  • Tickets — service tickets, types, attachments, and performance.
  • Invoices — reviewing, approving, the AI review, and handling duplicates.
  • Disputes — opening, drafting, tracking, and resolving disputes with vendors.
  • Spending & Contracts — costs across your portfolio and the contracts behind them.
  • Compliance — certificates and violations.
  • Insights — analytics dashboards and reports.
Looking for something specific? Ask Lift AI in the app — it answers from these same articles and links you to the right one.