Property
A property is any building or structure that houses one or more elevators — for example an apartment complex, an office tower, a hotel, or a warehouse. Properties are the top level of organization in your Portfolio; tickets, contracts, invoices, and compliance records all roll up to a property.Elevator (car)
An elevator — also called a car — is a single unit that carries passengers or goods between floors. LiftAI uses “elevator” and “car” interchangeably. Each property has one or more elevators.Bank
A bank is a group of elevators that operate together within one property, often serving a particular zone or set of floors. A large building may have several banks.Other terms you’ll see
- Ticket — a record of a service visit, repair, or callback on an elevator.
- Contract — a service agreement between a property and an elevator service company that covers maintenance and repairs.
- Invoice — a bill from a service company for work done; reviewed under Spending.
- Compliance — certificates, inspections, and violations that keep elevators within safety and regulatory requirements.
These terms relate to each other directly: a property contains elevators
(cars), which may be organized into banks, and the service of those
elevators is governed by contracts and recorded as tickets and
invoices.