> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand the "AI suggests" verdict

> The "AI suggests" chip on a Work Queue review item shows what Lift AI recommends — Approve, Reject, or Partial approval. It's a suggestion only; nothing is decided until you act.

On invoice and proposal review items, the Work Queue may show an **AI suggests** chip above the title. It's Lift AI's recommendation after reviewing the document — a head start on triage, not a decision.

## The three verdicts

| Chip                              | Color | What Lift AI found                                                              |
| --------------------------------- | ----- | ------------------------------------------------------------------------------- |
| **AI suggests: Reject**           | Red   | A problem worth declining the charge over. These items are ranked **Critical**. |
| **AI suggests: Partial approval** | Amber | Part of the charge looks valid and part doesn't. Ranked **Warning**.            |
| **AI suggests: Approve**          | Green | Nothing stood out as a problem.                                                 |

The item's title is the reason behind the verdict (for example, *"Service billed at double-time overtime"*).

## It's a suggestion, not a decision

Seeing **AI suggests: Reject** does **not** mean the invoice was rejected. Nothing changes on the invoice until you open it and act. You always make the final call — open the item and approve, reject, partially approve, or request more data in the review panel.

<Note>
  Lift AI suggests; you decide. The chip is there to help you prioritize, not to act on your behalf.
</Note>

## When there's no chip

Some items show no chip:

* **Compliance items** (expiring certificates, overdue violations) and **expiring or expired contracts** — there's no invoice to review, so there's no verdict.
* **Disputes needing attention** — these carry Lift AI's summary of the vendor's reply as the title rather than an approve/reject chip.
* **Invoices not yet reviewed by Lift AI** — the chip appears once a review has run.

## How the verdict affects urgency

The verdict feeds the item's severity: a suggested **Reject** makes the item **Critical** so it rises to the top, and a suggested **Partial approval** makes it **Warning**. See [Triage your Work Queue](/work-queue/triage-your-work-queue) for how ranking works.

## Related

* [Triage your Work Queue](/work-queue/triage-your-work-queue)
* [How Lift AI reviews invoices](/invoices/ai-invoice-review)
* [Review an invoice](/invoices/review-an-invoice)