> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check a ticket's data status

> How to see whether a ticket's data has been processed and entered.

Tickets come into Lift AI two ways: entered by hand or pulled automatically from an uploaded document. This article shows you how to tell whether a ticket's data was processed automatically and may need a check, and how to spot properties that are missing ticket data for a period.

<Note>
  Checking ticket data coverage across properties is limited to the **consultant** role.
</Note>

## Spot tickets processed automatically

When Lift AI creates a ticket by reading an uploaded document, it marks that ticket as **processed by AI**. On the [Tickets table](/tickets/browse-tickets), this appears as an indicator in the ticket's row, with a note that the ticket was processed by AI and may require verification.

Treat a **processed by AI** ticket as a draft worth a quick review: open it and confirm the times, cars, and work details against the source document before relying on it. See [Edit a ticket and its fields](/tickets/edit-a-ticket) to make corrections.

## See which properties are missing ticket data

To check coverage across your portfolio rather than a single ticket, use the **Properties with no ticket data in selected period** panel on the Portfolio overview.

<Steps>
  <Step title="Open the Portfolio overview">
    Select **Portfolio** in the navigation and stay on the **Overview** view.
  </Step>

  <Step title="Find the coverage panel">
    Scroll to **Properties with no ticket data in selected period**. It shows how many of your properties have ticket data for the selected date range.
  </Step>

  <Step title="Drill into a provider">
    Expand a service provider to list its properties that are missing ticket data for the period. Select a property to open its [details](/portfolio/property-details).
  </Step>
</Steps>

<Tip>
  Use the **Active contract service provider only** toggle to limit the list to providers under an active contract. Change the date range to check coverage for a different period.
</Tip>

When every property has data for the period, the panel shows a confirmation that all properties have ticket data for the selected period.