> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request more data on an invoice

> How to send an invoice back for missing information and what the Pending Data status means.

When an invoice is missing the information you need to decide — a work order, a service report, or clarification on a charge — use **Request Data** to send it back instead of approving or rejecting it on incomplete information.

<Note>
  This action is limited to the **consultant** role.
</Note>

## Request more data

Open the invoice and select **Request Data** in the action toolbar at the bottom. Unlike the other review actions, there's no intermediary form — the invoice is sent back as soon as you confirm.

The invoice then moves to the **Pending Data** status, which flags that it's waiting on missing or incomplete information. Once the requested information arrives, the invoice loops back to **Pending** so you can finish your review.

<Note>
  **Request Data** is hidden on adjusted (child) invoices — those linked to an original invoice. It's only available on standalone invoices.
</Note>

## Request data vs. open a dispute

Use **Request Data** when the problem is missing information on your side — you need more documentation before you can decide. The invoice stays in your queue and returns to Pending once the data is in.

Open a dispute when you've reviewed the charge and need to push back to the vendor and negotiate it. See [Dispute an invoice charge](/disputes/dispute-an-invoice-charge).

## After the data arrives

When the invoice is back in **Pending**, review it and record your decision with Approve, Reject, or Partial. See [Approve, reject, or partially approve an invoice](/invoices/invoice-review-actions).