> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand the AI invoice review

> What the AI review's verdict, confidence score, identified savings, and contract-cited findings mean, and how to use them.

When you open the **AI Review** tab on an invoice, LiftAI compares the invoice against the property's contract and gives you a recommendation. It's a second set of eyes — it does not change or act on the invoice for you.

## How the review runs

The review generates automatically the first time you open the **AI Review** tab for an invoice that hasn't been reviewed yet. You'll see a loading state while it runs, then the result appears.

<Note>
  The AI review is **advisory only**. It never approves, rejects, or adjusts the invoice. You decide what to do — see [Invoice review actions](/invoices/invoice-review-actions).
</Note>

If the tab shows an "Unlock AI Invoice Review" panel instead of a result, the review can't run for this invoice yet. See [Why isn't AI invoice review available?](/invoices/ai-review-availability).

## The verdict

At the top of the review, the **AI Recommended** verdict tells you what the AI suggests:

| Verdict              | What it means                                                                           |
| -------------------- | --------------------------------------------------------------------------------------- |
| **Approve**          | The invoice matches the contract; nothing stood out.                                    |
| **Reject**           | The AI found grounds to reject the full invoice.                                        |
| **Partial Approval** | Part of the invoice is supported, but a portion isn't — the AI suggests a lower amount. |
| **Pending Data**     | The AI couldn't reach a firm conclusion because needed information was missing.         |

## The confidence score

Next to the verdict is a confidence percentage — how sure the AI is about its recommendation. Treat a lower confidence as a cue to look more closely yourself before acting.

## Identified Savings

For a **Reject** or **Partial Approval** verdict, the review highlights the **Identified Savings** — the potential cost reduction it found:

* **Reject** — the full invoice amount.
* **Partial Approval** — the difference between the proposed amount and the AI's suggested (reviewed) amount. The suggested amount is shown alongside the savings.

<Tip>
  Identified Savings is the AI's estimate of what's in question, not a confirmed credit. Use it as a starting point when you review the line items and decide on an action.
</Tip>

## Analysis Findings

For **Reject** and **Partial Approval** verdicts, the review lists **Analysis Findings**. Each finding is tagged with how it bears on the decision:

* **Supports Approval** — evidence the charge is legitimate.
* **Supports Rejection** — evidence the charge shouldn't be paid as billed.
* **Informational** — context that doesn't push the decision either way.

Expand a finding to see the AI's reasoning. Where it relies on the contract, the finding includes a **Contract Reference**: the contract section and the exact quoted clause it's based on. That lets you check the AI's logic against the contract language yourself.

## Refresh and give feedback

* Use the refresh control in the review header to re-run the analysis (for example, after you've corrected invoice details or attachments).
* Use the thumbs feedback at the bottom to tell us whether the review was accurate. Your feedback helps improve future reviews.

## What to do next

The AI review is a recommendation, not a decision. Once you've read it:

* Take an action on the invoice — see [Invoice review actions](/invoices/invoice-review-actions).
* If a specific charge is wrong, raise it — see [Dispute an invoice charge](/disputes/dispute-an-invoice-charge).