> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Open an analytics dashboard

> How to open Insights and load one of your report dashboards.

Insights is where you view interactive analytics dashboards for your portfolio. Use this article to open Insights and load a report.

<Note>
  Insights is a **consultant** feature, and it's rolled out gradually. If you don't see **Insights** in the sidebar, your role or your plan doesn't include it yet. To ask about access, see [Get help](/getting-started/get-help).
</Note>

## Open a report

<Steps>
  <Step title="Go to Insights">
    Select **Insights** from the sidebar. You'll see a table of the reports available to you, each with a name, category, and the date it was created.
  </Step>

  <Step title="Open a report">
    Select a report name in the table. The report opens in a panel on the right, alongside the report list.
  </Step>

  <Step title="Wait for it to load">
    The dashboard loads in place. While it's loading you'll see a placeholder; the charts appear once the data is ready.
  </Step>
</Steps>

<Tip>
  To go back to the full list, select the close (**X**) control at the top of the report panel.
</Tip>

The reports available to you depend on your account. They typically cover metrics like maintenance performance, response times, and service-provider performance across your portfolio.

## Next steps

* [Filter a dashboard](/insights/filter-a-dashboard) to scope a report, when the dashboard includes its own filter controls.
* [Which reports are available to me](/insights/report-availability) to understand what your plan and role include.
* [Maintenance performance](/tickets/maintenance-performance) for how maintenance is tracked across tickets.