> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolve a dispute and record savings

> How to close a dispute as resolved and what each resolution type and the recorded savings mean.

When a dispute reaches an outcome — the vendor issues a credit, sends a corrected invoice, or rejects your claim — you close it by marking it resolved. Resolving records the outcome, the settled amount, and any savings against the dispute.

## Mark a dispute resolved

<Steps>
  <Step title="Open the Dispute tab">
    Open the invoice and go to the **Dispute** tab. While a dispute is active, you'll see a **Mark Resolved** action.
  </Step>

  <Step title="Choose a resolution type">
    Select the resolution type that matches the outcome (see the types below).
  </Step>

  <Step title="Enter the settled amount">
    For **Credit Issued** and **Adjusted Invoice Received**, enter the final settled amount — the amount that will actually be billed after the dispute (enter `0` if the charge was fully credited). The settled-amount field doesn't appear for the other resolution types.
  </Step>

  <Step title="Add notes (optional)">
    Add any notes about how the dispute was settled.
  </Step>

  <Step title="Submit">
    Choose **Mark Resolved**. The dispute moves to **Resolved** and the outcome is recorded.
  </Step>
</Steps>

## Resolution types

| Type                          | What it means                                                                                                                           |
| ----------------------------- | --------------------------------------------------------------------------------------------------------------------------------------- |
| **Credit Issued**             | The vendor agreed and issued a credit for the disputed amount.                                                                          |
| **Adjusted Invoice Received** | The vendor sent a corrected invoice. See [Handle a vendor's adjusted invoice](/disputes/handle-adjusted-invoice).                       |
| **Vendor Rejected**           | The vendor rejected the dispute. The original amount stands and no savings are recorded.                                                |
| **Withdrawn**                 | The dispute was closed without a vendor outcome. To withdraw, see [Withdraw or reopen a dispute](/disputes/withdraw-or-reopen-dispute). |
| **Other**                     | Any outcome not covered above.                                                                                                          |

<Warning>
  **Vendor Rejected** means the dispute was unsuccessful and the original invoice amount stands. No savings are recorded for a rejected dispute.
</Warning>

## Recorded savings

When a resolution records savings, the dispute shows a green **Saved \$X** chip and the resolution details list the **Settled Amount** and the **Savings**. Savings reflect the amount taken off the original charge as a result of the dispute. A resolution with no savings (such as Vendor Rejected) won't show a savings figure.

## Related

* [Track a vendor's response](/disputes/track-vendor-response)
* [Handle a vendor's adjusted invoice](/disputes/handle-adjusted-invoice)
* [Withdraw or reopen a dispute](/disputes/withdraw-or-reopen-dispute)