> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolve a violation

> How to update a violation's status and document its resolution.

Resolving a violation records how a unit's compliance issue was corrected and closes it out. Use this article to mark a violation resolved, choose a resolution type, and attach supporting paperwork.

<Note>
  Resolving violations is available to the **consultant** role.
</Note>

## Open the unit's violations

Open **Compliance**, find the unit, and select its name to open the compliance panel. The **Open Violations** section lists the unit's unresolved violations, each showing its responsibility, location, code, description, **Date Open**, and **Correction Due** date.

<Tip>
  Select **Show Resolved** to also see violations that are already closed. Resolved items appear dimmed and labeled with how they were resolved.
</Tip>

## Resolve the violation

<Steps>
  <Step title="Start the resolution">
    On the violation, select **Resolve**. A "How was this violation resolved?" dialog opens, showing the violation's open date, responsibility, location, code, and description for reference.
  </Step>

  <Step title="Choose a resolution type">
    Pick one: **Resolved by Reinspection**, **Resolved by Affidavit**, **Resolved by Waiver**, or **Other**. If you pick **Other**, enter a custom resolution type.
  </Step>

  <Step title="Add a resolution comment">
    Enter a resolution comment describing how the issue was corrected. This is required (up to 500 characters).
  </Step>

  <Step title="Attach a correction affidavit (optional)">
    Optionally upload a supporting **PDF** (up to 5 MB), such as a correction affidavit.
  </Step>

  <Step title="Submit">
    Select **Resolve Violation**. A confirmation appears and the violation moves to resolved.
  </Step>
</Steps>

## After resolving

The violation now shows a **Resolved** marker with its resolution date, and the line reads "Resolution: Resolved by" the type you chose. The unit's **Open Violations** count drops and its **Closed Violations** count rises on the compliance dashboard.

<Tip>
  Need to capture more detail or correspondence on a violation without closing it? Add a note instead. Select the **Notes** action on the violation to record a comment and keep a history of updates.
</Tip>

## Related

* [Check certificate and violation status across your portfolio](/compliance/compliance-dashboard)
* [Manage affidavits and compliance documents](/compliance/affidavits-and-documents)
* [Filter the compliance table](/compliance/filter-compliance)
* [Open a property's details](/portfolio/property-details)