> ## Documentation Index
> Fetch the complete documentation index at: https://help.liftai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage users in your organization

> How a group admin adds and manages users from the Admin area.

The **Admin** area is where a group admin invites new users, edits their details and access, and deactivates or reactivates accounts. Use this article to add a teammate or change who can see what.

<Note>
  The **Admin** area is available only to **group admins**. If you don't see **Admin** in the sidebar, your account isn't a group admin. Ask an existing admin in your organization, or [get help](/getting-started/get-help).
</Note>

## Open the Admin area

Select **Admin** in the left sidebar. The page opens with two tabs:

* **Users** — invite, edit, deactivate, and reactivate people in your organization.
* **Customer Accounts** — review which accounts exist and who is assigned to each. See [Manage customer accounts](/account/manage-customer-accounts).

This article covers the **Users** tab.

## Invite a user

<Steps>
  <Step title="Open the invite form">
    On the **Users** tab, select **Invite User**.
  </Step>

  <Step title="Enter their details">
    Add a first name, last name, and email address. The email address is required and is where the invitation is sent.
  </Step>

  <Step title="Choose a role">
    Select **Consultant** or **Client**. The roles you can assign depend on your own admin scope — a client admin can invite clients only.
  </Step>

  <Step title="Assign access">
    For a client, choose a **Client Group** (when applicable), then select one or more **Customer Accounts** the user should see. At least one customer account is required.
  </Step>

  <Step title="Optionally make them an admin">
    Select **Is group admin?** to give the new user access to user management. {/* VERIFY: this checkbox shows only when your scope can invite admins (canInviteAdmin). */}
  </Step>

  <Step title="Send">
    Select **Send Invitation**. The user receives an email invitation to set up their account.
  </Step>
</Steps>

<Note>
  Making someone a group admin can't be undone from the Admin area. To remove admin status later, contact LiftAI support. See [Submit a support request](/support/submit-a-support-request).
</Note>

## Edit a user

On the **Users** tab, open the actions menu on a user's row and select **Edit**. You can change their:

* **First name** and **last name**.
* **Role** (Consultant or Client), when your scope allows it. Changing a role removes the user's current customer account associations, so you'll reassign accounts.
* **Customer Accounts** (and **Client Group**, for clients) that they can access.
* **Group admin** status, when your scope allows it.

A user's **email address can't be changed** here — it's shown read-only. Select **Save Changes** to apply.

<Note>
  Group admins can't be deactivated or demoted from the Admin area. To remove admin status or deactivate an admin, contact LiftAI support.
</Note>

## Deactivate or reactivate a user

From a user's actions menu on the **Users** tab:

* **Deactivate** removes an active user's access. Group admins can't be deactivated.
* **Reactivate** restores access to a previously deactivated user.

The list shows whether each user is active, so you can confirm the change.

## Related

* [Manage customer accounts](/account/manage-customer-accounts)
* [Update your profile](/account/update-your-profile)
* [Get help](/getting-started/get-help)